icon-title.jpgQuality Control is a process that ensures a certain level of quality in a product or service.  It may include whatever actions a business provide for the control and verification of certain characteristics of a product or service.  The goal of quality control is to ensure that the products, services, or processes provided meet specific requirements and are dependable, and satisfactory.  Cytta Group, LLC works with you to enable your company attain these quality control goals.

We, at Cytta Group, LLC, help your company to examine product, service, or process for certain minimum levels of quality.  The goal of our quality control team is to identify products or services that do not meet a company's specified standards of quality.  If a problem is identified, we identify corrective actions to develop quality improvement programs to suit your company.

icon-title.jpgQuality Assurance is the process of verifying or determining whether products or services meet or exceed customer expectations.  Quality assurance is a process-driven approach with specific steps to help define and attain goals.   This process considers design, development, production, and service.  We at Cytta Group, LLC employ the four steps of Deming PDCA cycle: Plan, Do, Check, and Act.

The four quality assurance steps within the PDCA model stand for:


  • Plan: Establish objectives and processes required to deliver the desired results.
  • Do: Implement the process developed.
  • Check: Monitor and evaluate the implemented process by testing the results against the predetermined objectives
  • Act: Apply actions necessary for improvement if the results require changes.

Cytta Group, LLC employs the PDCA tool to monitor quality assurance because it analyzes existing conditions and processes used to provide the product or service.  The objective is to ensure consistent performance excellence in every component of the process.  Quality assurance also helps determine whether the steps used to provide the product or service is appropriate for the time and conditions. Invariably, if the PDCA cycle is repeated throughout the lifetime of the product or service, it helps to improve organizational efficiency.

Cytta Group, LLC offers the following QC and QA services:

  • Product quality inspections (generally in the factory, before shipment)
  • Factory audits (generally before you place an order)
  • Laboratory testing management (generally together with an inspection)
  • Independent Verification & Validation (IV&V) Testing

In collaboration with:

Head Office
7211 Oakley Road
Glenn Dale, MD 20769
Phone Number :
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